Terms & Conditions

The following are the Terms & Conditions for Anywhere But Here Travel, Inc. (“Company” or “Companies” and are also applicable to all brands and websites owned and operated by Anywhere But Here Travel, Inc., as well as affiliates and affiliate brands of Anywhere But Here Travel, Inc.:

This Agreement describes the terms and conditions applicable to the services available through our Sites (“Site” or “Sites”) and through our offices based in the USA.  This Agreement describes your responsibilities and among other things, limits the liability of Anywhere But Here Travel, Inc. Before submitting a travel information request or an account registration form and/or using any of these services, please read all of this Agreement carefully. By accessing any areas of this Site or by using our services, users (“Users” or “you”) agree to be legally bound and to abide by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, YOU MUST NOT USE THIS SITE OR OUR SERVICES. Anywhere But Here Travel, Inc. reserves the right, in its sole discretion, to amend this Agreement at any time by posting the amended terms on this Site.  The amended terms shall be effective from and after the date that they are posted on the Site.

You, the User, acknowledge that all content included on this Site or in documents received by mail, e-mail or fax, including the information, data, software, photographs, graphs, video, typefaces, graphics, music, sounds, images, illustrations, maps, designs, icons, written and other material and compilations (collectively “Content”) are intellectual property and copyrighted works of Anywhere But Here Travel, Inc. and/or various third-party providers (“Providers”). Reproductions or storage of information or works retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.

Anywhere But Here Travel, ABH Travel, GoABHtravel.com and Anywhere But Here Travel, Inc. and brands or sites owned by Anywhere But Here Travel, Inc. are service marks and/or trademarks of Anywhere But Here Travel, Inc. Other product and company names identified on this Site may be the trademark, trade name, service mark, logo, symbol or other proprietary designation of a third party. The use of services of any name, trademark, trade name, service mark, logo, symbol or other proprietary designation or marking of or belonging to any third party, and the availability of specific goods or services from such third party through Anywhere But Here Travel, Inc., should not be construed as an endorsement or sponsorship of Anywhere But Here Travel, Inc. by any such third party, or the participation by such third party in the offering of goods, services or information through Anywhere But Here Travel, Inc.

The services of Anywhere But Here Travel, Inc. are intended for personal or wholesale use. The content and information given to you, including without limitation, price and availability of travel services, as well as the infrastructure used to provide such content and information, is proprietary to Anywhere But Here Travel, Inc. or its suppliers and providers. Accordingly, as a condition of using our services, you agree not to use this Site or its contents or information for any commercial or non-personal purpose (direct or indirect) or for any purpose that is unlawful or prohibited by these Terms & Conditions.  You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this Site. In addition, you agree not to access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of Anywhere But Here Travel, Inc.; Violate the restrictions in any robot exclusion headers on this Site or bypass or circumvent other measures employed to prevent or limit access to this Site; Take any action that imposes, or may impose, in the discretion of Anywhere But Here Travel, Inc., an unreasonable or disproportionately large load on the Anywhere But Here Travel, Inc. infrastructure; or deep-link to any portion of this Site (including, without limitation, the purchase path for any travel services) for any purpose without express written permission of Anywhere But Here Travel, Inc.

Unless a Provider has agreed otherwise, all products, services, advice, merchandise and information available through this Site are provided on an “as is”, “as available” basis without warranties of any kind, either expressed or implied, including but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Without limiting the above, no warranty or guarantee is made regarding the availability of products and/or services on this Site or, where applicable, at any participating retailer or retailer location; that use of this Site and all software, products or services associated with this Site will be error free; regarding the results that may be obtained from the use of this Site; regarding the completeness, accuracy, reliability or quality of any information content, data, service, advice or merchandise provided or available through this Site; or regarding the performance or non-performance of this Site. You expressly agree that the use of this Site is at your sole risk.

IN NO EVENT SHALL ANYWHERE BUT HERE TRAVEL, INC., INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AFFILIATES, OR PROVIDERS (COLLECTIVELY, THE “COVERED PARTIES”), BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE OR ANY OF THE ANYWHERE BUT HERE TRAVEL, INC BRANDS OR AFFILIATES, EVEN IF A COVERED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Further, the Covered Parties accept no responsibilities for any damage and/or delay due to Provider cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or causes beyond the Covered Parties’ control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. No Covered Party shall be responsible for any Provider’s breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability, nor shall any Covered Party be responsible for any other wrongdoing of a Provider (including any liability in tort), as to any products and/or services available through this Site or Company. No Covered Party shall be responsible for any Provider’s failure to comply with these Terms and Conditions nor for any Provider’s failure to comply with applicable federal, state and local law including, without limitation, laws governing the sale, warranty, and return of
perishables.

If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site or Company, User agrees the liability of any such party shall in no event exceed the fee or charge to the User assessed by Anywhere But Here Travel, Inc.  in connection with the use of this Site or Company.  All comments, feedback, suggestions and ideas disclosed, submitted or offered to a Covered Party in connection with your use of this Site (collectively, “Comments”), shall be and remain the exclusive property of Anywhere But Here Travel, Inc. and may be used by a Covered Party in any medium and for any purpose worldwide without obtaining your specific consent. For example, your Comments could be used on this Site and in radio, television and print advertisements. Your first name, first initial of your last name, and town and state may be used with any Comments you submit. No Covered Party is under any obligation to maintain your Comments (and the use of your first name and first initial of your last name with any comments) in confidence, to pay to you any compensation for any Comments submitted, or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make.

To the extent this Site contains links to outside services and resources, any concerns regarding such services or resources should be directed to the particular outside service or resource provider. None of the Covered Parties guarantees or warrants the accuracy or completeness of the information or content included on the Web sites of these outside services and resources.

Before booking with Anywhere But Here Travel, Inc. please read the following:

For all bookings:

Anywhere But Here Travel, Inc. offers many services including but not limited to leisure airline tickets, accommodation rooms, rental cars, customized vacation packages, villa rentals, apartment rentals, sightseeing tours, private guide service, cooking classes, museum and event ticketing, rail ticketing, escorted tours, group travel, cruises, resort stays, and corporate incentive programs.

Refunds: We do not offer or pay any refund after full payment has been received. There is a 100 % penalty for a NO SHOW. If you have paid in full, and then cancel more than 90 days prior to departure we will do our best to get any refundable amount that has already been paid but, we cannot guarantee a refund.

By placing your deposit for travel, or paying for our services in any way, you agree that you have read and understand the Anywhere But Here Travel, Inc.’s no refund policy.

Once you have paid in full and/or your trip has started, substitutions, cancellations or changes are not possible for any reason. In most cases, all services are prepaid on your behalf and cannot be changed at the last minute.

Insurance: Anywhere But Here Travel, Inc. strongly encourages that you purchase travel insurance.  If you fail to purchase travel insurance you are fully responsible for any costs related to the cancellation or delay of your tour or travel package and all the components of your travel package. Refunds are not possible for any reason, so please protect your travel investment with travel insurance.  Your signature accepting these terms will also be considered confirmation that you are voluntarily declining travel insurance should you choose not to purchase a travel insurance policy.  You are responsible for purchasing travel insurance.

Disabilities: Any preexisting physical, mental or emotional disability that may require attention or treatment must be reported in writing prior to the beginning of travel planning.

A medical release form may be required to participate in adventure programs and other programs involving physical exertion offered by Anywhere But Here Travel, Inc.  This is noted in the description of such trips.

Hotel and Accommodation Rating Systems: Anywhere But Here Travel, Inc. is not responsible for the rating systems presented in the US or to any destination you travel to with or because of the suggestion of any of Anywhere But Here Travel, Inc.  The US rating system is generally different from other countries, and also changes without notice.  Therefore, ABH uses its own star rating system.  This system may not be the same, or a match to your destinations rating system.

Documentation:  You, the client, are fully responsible for having accurate and current travel documents, visas passports and the like to travel domestically and/or internationally.  Please read your documents in full to make sure you are following the rules as presented by the governing body of said document.  As an example, US passports must be current 6 months or more after your date of return to the United States.  If not, you must renew your passport before departing for your trip.  

Airfare: If you choose to have ABH assist and/or book your air travel, you are responsible for fully reviewing the booking and letting ABH know within 8 hours of any errors in names, dates, etc.  If you do not do so and an error is found, even the mistake was that of ABH’s, you will be fully responsible for the cost of any changes necessary to make your ticket valid and usable for the party intended.

Terms: Anywhere But Here Travel, Inc. will accept the Terms & Conditions and all similar Terms of Use of the suppliers, brands, hotels, cruises, tours, and any other travel service companies on your behalf.  By accepting Anywhere But Here Travel’s Terms & Conditions, you are also accepting these terms.

Escorted and Group Tours

Deposits: All deposits are non-refundable. Deposits start at $300 per person for all escorted and group tours, unless otherwise stated in writing.   All bookings must be paid in full 90 days prior to departure. Your reservation is not confirmed until 7 days after we receive your deposit.  Under no circumstances will you be allowed to depart on a tour without having made full payment.

Refunds are not possible for unused meals, entrance fees, accommodations, transportation, etc. No substitutions of any kind will be permitted. The “trip inclusions” begin at the designated time and place on “day one” of the itinerary, and end after breakfast on the last day outlined in the itinerary. Anywhere But Here Travel, Inc. acts only as an agent in securing hotels, transportation, and other travel services, and in no event shall Anywhere But Here Travel, Inc. be liable in the event of any failure by any person or company to render any transportation, lodging, or other travel services to be provided on the trip. Any cancelation fees or penalties will be your responsibility.

Custom Trip Planning

With Anywhere But Here, Inc’s custom trip planning service, customers work with a Travel Specialist to plan their trip from beginning to end.  With Anywhere But Here Travel, Inc.’s custom trip planning service, customers may choose the star level or type of accommodation they want, along with the desired city or location, dates and budget they would like to stay within. Anywhere But Here Travel, Inc. then works to find accommodations, services, sightseeing tours, villas, escorted tours or packages at the customer’s desired budget and the clients desired route and dates of travel.  We make no guarantee that a travel package or itinerary will be found to match your desired budget.  However, we will do our best to stay as close to your requested budget as possible.

If you are working with us to create a travel package, Anywhere But Here Travel. Inc. may supply you with the total packaged price of all services before you are asked for final payment. The services and items listed in the package price are priced as and presented as a “package”.  Individual item prices listed in a package will not be released.

Consultation Fee: Anywhere But Here Travel, Inc. charges a fee for to begin research, planning and packaging travel services.  Fees start at $199 for domestic travel, and $399 for international travel.  This fee covers research and planning time up to 3 hours for domestic travel and 6 hours for international travel respectively.  Additional hours are charged at $50 per hour.

Deposits:  Depending on the services presented, some of our suppliers require an additional deposit or deposits before the full payment is due.  When this is the case, we will notify you before the payment is processed.  Once Anywhere But Here Travel, Inc. has agreed to plan your travel and before any services are booked, you may be asked to place a non refundable deposit of at least $300 per person to begin confirming requested services.

All bookings must be paid in full 90 days prior to departure. Your reservation is not confirmed until 7 days after we receive your deposit.  Under any circumstances, full payment is required prior to departure and receiving your final confirmation kit.

Cruise Planning

With Anywhere But Here, Inc’s cruise planning service, customers work with a Travel Specialist to plan their trip from beginning to end.  With the cruise component of your trip, Anywhere But Here Travel, Inc. will use your provided credit card to place the required deposits and final payments with the cruise line responsible for the cruise of your choice.  A consultation fee may be required for cruise research.

General Conditions

Forms of Payment: Anywhere But Here Travel, Inc. accepts Debit Cards, Credit Cards, Personal Checks and Business Checks.   The “Total Charges” that you will pay for using our services will always be disclosed to you before you are asked for final payment.

Chargeback Policy: If you have a complaint about any service we provide, please contact us first.  Customer satisfaction is very important to us, and we strive to stand behind our products and services that we sell.  We will make every attempt to ensure that you are completely satisfied with the services we’ve provided you. Anywhere But Here Travel, Inc. considers credit card charge backs to be fraud if you made no reasonable effort to notify us that a problem existed, or to resolve or clarify a situation or matter. You agree that you will not chargeback any amounts charged to your credit card by Anywhere But Here Travel, Inc. If you chargeback a credit card charge for a payment initiated by you, you agree that we may recover the amount of the chargeback, as well as the chargeback fee of $150 by any means we deem necessary.

Travel Insurance: Anywhere But Here Travel, Inc. strongly encourages trip members purchase separate travel insurance to cover possible additional costs (lost airline tickets, loss of luggage, trip delay, illness, medical evacuation, etc.)  Anywhere But Here Travel, Inc. has a Travel Insurance Agent on staff to answer any questions you may have, or you can ask your Travel Specialist for details.

If you choose not to or fail to purchase travel insurance, you are fully responsible for any costs related to the cancellation or delay of your trip.  Refunds are not possible for any reason, so please protect your travel investment with travel insurance. Comprehensive travel insurance benefits may include trip cancellation, interruption, travel delay, lost baggage, worldwide health & medical coverage, emergency medical evacuation, hurricane protection, terrorism and more.

By visiting our website, signing supplied client information sheets or booking any service, you agree that you have read the Anywhere But Here Travel, Inc.’s travel insurance recommendations.  You fully understand that travel insurance is your decision and responsibility.

Accommodations and Special Requests:  Accommodations and services made available through Anywhere But Here Travel, Inc.’s website or offices are subject to the disclosed terms and conditions. Anywhere But Here Travel, Inc. will supply general descriptions, photographs, location information, amenities and other detailed information so you have all you need to make an informed booking decision. You will be given an accommodation reference number or name that represents the accommodation within our database only. The exact accommodation with complete name, address and contact information will be given only after purchase. This policy prevents competitors or others from undermining our efforts to supply a complete service to our customers. Our goal is to provide our customers with a high level of personalized service and offer a level of knowledge about your destination unmatched by any other company.

All accommodation reservations are guaranteed for double occupancy (one double bed or two twin beds unless you have requested otherwise).  Other reservations for apartments, villas, etc. will list the service booked on the voucher issued.   Anywhere But Here Travel, Inc. requests that our accommodation suppliers provide non-smoking rooms. However, room assignments are based on availability and are at the accommodation’s discretion. We cannot guarantee a non-smoking room, nor can we guarantee you will have one bed or two. If you have special requests (such as smoking room, pet accommodations, type of bedding, connecting rooms, view, floor location, etc.), you must call the accommodation and verify that special requests can be met after your reservation is confirmed. Anywhere But Here Travel, Inc. makes no guarantee that special requests will be met. An accommodation reservation cannot be refunded, canceled or modified on the basis that a special request was not (or could not be) met by the accommodation.

Accommodation Star Ratings: Anywhere But Here Travel, Inc.’s star rating system is provided for your reference. Like other well-known accommodation rating systems, Anywhere But Here Travel, Inc. uses a number of factors in evaluating the quality of participating accommodations such as: size of rooms, decor/furnishings, amenities, public areas, hospitality services, maintenance/housekeeping, reputation, etc.
Anywhere But Here Travel, Inc. screens participating accommodations carefully and updates our information periodically to ensure the validity of our ratings. Our ratings systems may sometimes differ from those of other rating systems that you may be familiar with. We do not warrant or guarantee that our star rating system is identical to or consistent with any other star rating system.

Anywhere But Here Travel, Inc. will book your reservation in a property with at least an equal or higher star level than you requested. Please note that it is possible that the accommodation you are booked in could be a Resort or Boutique accommodation, which will at least meet the minimum qualifications of the star level you initially requested.

Late Arrival and Failure to Check-in on First Night: If you are going to be delayed, cannot meet your transfer or find that you cannot check in to your accommodation on the date and time you requested, you must contact the accommodation to let them know.  If you fail to check in to your accommodation on the day of your reservation and do not alert the accommodation, Anywhere But Here Travel, Inc. or the service provider, the remaining portion of your reservation will be canceled and you will not be entitled to a refund.

Special Needs: If you have special needs (e.g., wheelchair accessible room) you must tell your Travel Specialist in advance and verify that special needs can be met.  So long as you give advance notice before paying your deposit, your accommodation reservation will be refunded, canceled or modified if special handicapped needs cannot be met.

Must be 21 Years of Age: The guest on the reservation must be 21 years or older to check into the accommodation.

Frequent Traveler Points: Frequent traveler points, upgrades, certificate vouchers and other discounts or incentives will not apply to Anywhere But Here Travel, Inc.’s services.

Service Issues:  Proper protocol must be followed to report any issues.  Failure to do so will eliminate our ability to properly handle the issue, and Anywhere But Here Travel, Inc. will not be held responsible for any loss that occurs due to the issue.

Issue Protocol: If you experience an issue with a service or tour, you must first contact the number or numbers of the service provider listed on your voucher or other documentation.  If you are unable to reach someone at the numbers provided, you must call the emergency number of the country you are visiting.

General Conditions

Forms of Payment: Anywhere But Here Travel, Inc. accepts Debit Cards, Credit Cards, and in some cases Personal Checks and Business Checks.   The “Total Charges” that you will pay for using our services will always be disclosed to you before you are asked for final payment.

Chargeback Policy: If you have a complaint about any service we provide, please contact us first.  Customer satisfaction is very important to us, and we strive to stand behind our products and services that we sell.  We will make every attempt to ensure that you are completely satisfied with the services we’ve provided you. Anywhere But Here Travel, Inc. considers credit card charge backs to be fraud if you made no reasonable effort to notify us that a problem existed, or to resolve or clarify a situation or matter. You agree that you will not chargeback any amounts charged to your credit card by Anywhere But Here Travel, Inc. If you chargeback a credit card charge for a payment initiated by you, you agree that we may recover the amount of the chargeback, as well as the chargeback fee of $150 by any means we deem necessary.

Travel Insurance: Anywhere But Here Travel, Inc. strongly encourages trip members purchase separate travel insurance to cover possible additional costs (lost airline tickets, loss of luggage, trip delay, illness, medical evacuation, etc.)  Anywhere But Here Travel, Inc. has a Travel Insurance Agent on staff to answer any questions you may have, or you can ask your Travel Specialist for details.

If you choose not to or fail to purchase travel insurance, you are fully responsible for any costs related to the cancellation or delay of your trip.  Refunds are not possible for any reason, so please protect your travel investment with travel insurance. Comprehensive travel insurance benefits may include trip cancellation, interruption, travel delay, lost baggage, worldwide health & medical coverage, emergency medical evacuation, hurricane protection, terrorism and more.

By visiting our website, signing supplied client information sheets or booking any service, you agree that you have read the Anywhere But Here Travel, Inc.’s travel insurance recommendations.  You fully understand that travel insurance is your decision and responsibility.

Accommodations and Special Requests:  Accommodations and services made available through Anywhere But Here Travel, Inc.’s website or offices are subject to the disclosed terms and conditions. Anywhere But Here Travel, Inc. will supply general descriptions, photographs, location information, amenities and other detailed information so you have all you need to make an informed booking decision. You will be given an accommodation reference number or name that represents the accommodation within our database only. The exact accommodation with complete name, address and contact information will be given only after purchase. This policy prevents competitors or others from undermining our efforts to supply a complete service to our customers. Our goal is to provide our customers with a high level of personalized service and offer a level of knowledge about your destination unmatched by any other company.

All accommodation reservations are guaranteed for double occupancy (one double bed or two twin beds unless you have requested otherwise).  Other reservations for apartments, villas, etc. will list the service booked on the voucher issued.   Anywhere But Here Travel, Inc. requests that our accommodation suppliers provide non-smoking rooms. However, room assignments are based on availability and are at the accommodation’s discretion. We cannot guarantee a non-smoking room, nor can we guarantee you will have one bed or two. If you have special requests (such as smoking room, pet accommodations, type of bedding, connecting rooms, view, floor location, etc.), you must call the accommodation and verify that special requests can be met after your reservation is confirmed. Anywhere But Here Travel, Inc. makes no guarantee that special requests will be met. An accommodation reservation cannot be refunded, canceled or modified on the basis that a special request was not (or could not be) met by the accommodation.

Accommodation Star Ratings: Anywhere But Here Travel, Inc.’s star rating system is provided for your reference. Like other well-known accommodation rating systems, Anywhere But Here Travel, Inc. uses a number of factors in evaluating the quality of participating accommodations such as: size of rooms, decor/furnishings, amenities, public areas, hospitality services, maintenance/housekeeping, reputation, etc.
Anywhere But Here Travel, Inc. screens participating accommodations carefully and updates our information periodically to ensure the validity of our ratings. Our ratings systems may sometimes differ from those of other rating systems that you may be familiar with. We do not warrant or guarantee that our star rating system is identical to or consistent with any other star rating system.

Anywhere But Here Travel, Inc. will book your reservation in a property with at least an equal or higher star level than you requested. Please note that it is possible that the accommodation you are booked in could be a Resort or Boutique accommodation, which will at least meet the minimum qualifications of the star level you initially requested.

Late Arrival and Failure to Check-in on First Night: If you are going to be delayed, cannot meet your transfer or find that you cannot check in to your accommodation on the date and time you requested, you must contact the accommodation to let them know.  If you fail to check in to your accommodation on the day of your reservation and do not alert the accommodation, Anywhere But Here Travel, Inc. or the service provider, the remaining portion of your reservation will be canceled and you will not be entitled to a refund.

Special Needs: If you have special needs (e.g., wheelchair accessible room) you must tell your Travel Specialist in advance and verify that special needs can be met.  So long as you give advance notice before paying your deposit, your accommodation reservation will be refunded, canceled or modified if special handicapped needs cannot be met.

Must be 21 Years of Age: The guest on the reservation must be 21 years or older to check into the accommodation.

Frequent Traveler Points: Frequent traveler points, upgrades, certificate vouchers and other discounts or incentives will not apply to Anywhere But Here Travel, Inc.’s services.

Service Issues:  Proper protocol must be followed to report any issues.  Failure to do so will eliminate our ability to properly handle the issue, and Anywhere But Here Travel, Inc. will not be held responsible for any loss that occurs due to the issue.

Issue Protocol: If you experience an issue with a service or tour, you must first contact the number or numbers of the service provider listed on your voucher or other documentation.  If you are unable to reach someone at that numbers provided, you must call the emergency number of the country you are visiting and the of the service provider.  If you are unable to reach someone at that number, you must then contact the USA office.  If it is after hours, you must call the USA emergency number.  Once you have reached the service provider, you must fully explain the issue and provide them with a contact number to reach you.  If the issue is not resolved to your liking, you must call the USA office to inform us of the issue.  If the USA office or USA emergency number is not contacted, we will not be able to assist you with your issue, and we will be unable to offer a resolution that is speedy and fair.

If you experience an issue with a hotel or other overnight accommodation, you must first contact the property manager to see if the issue can be resolved at the property.  If not, please follow the protocol for service or tour issues.

Documentation: You are responsible for having the proper documentation needed for your travel, including, but not limited to, necessary visas, passport, military identification, etc.  Anywhere But Here Travel, Inc. will not be held responsible for delay, cancellation or deletion of any service due to improper documentation.

Complaints: Should any complaints arise with regards to any services, accommodations or tours, the matter must be promptly reported by the guest to the tour leader if on a tour, to the hotel AND directly to Anywhere But Here Travel, Inc.  Anywhere But Here Travel, Inc. will supply you with local and international numbers for any problems that arise.  All complaints will be dealt with fairly and without delays. The guest must notify Anywhere But Here Travel, Inc. within 12 hours of any issues during the period of their stay in order for Anywhere But Here Travel, Inc. to take immediate action so as to solve the matter during your stay.  Anywhere But Here Travel, Inc. and its subsidiaries will not be held responsible for any complaints received after the fact or after you have departed from the hotel, villa or service which the complaint applies. If Anywhere But Here Travel, Inc. is not immediately notified and we are not given the opportunity to correct the problem we cannot be held responsible.

Trips cancelled or changed by Anywhere But Here Travel, Inc: Although unlikely, your trip may be canceled due to unforeseen circumstances. If Anywhere But Here Travel, Inc. cancels a trip you have paid for, the entire amount you have paid to Anywhere But Here Travel, Inc. will be refunded to you within fourteen (14) days after the trips cancellation, as required by Washington State law. Once this occurs, Anywhere But Here Travel, Inc. and its representatives have no other obligations to customers on canceled trips. Anywhere But Here Travel, Inc. is not responsible for refunds on airfare purchases.  Anywhere But Here Travel, Inc. is registered with the State of Washington as a provider of travel.  Legal documentation is available upon request.

Exchange Rate: In the event of a currency exchange fluctuations between the Dollar and the destination currency, Anywhere But Here Travel, Inc. reserves the right to adjust accordingly the cost of the “trip” or “trips”.  Your currency exchange rate is not locked until final payment.

Vendor/Supplier Legal Presentations and Terms of Use are accepted by Anywhere But Here Travel, Inc. on your behalf.  Your acceptance of the Terms & Conditions presented to you in this document extends to the terms and conditions of our vendors and suppliers.

Rental Car Service.

The following terms and conditions will apply to rental car requests made:
a.         Anywhere But Here Travel, Inc. rental car reservations are non-changeable, non-endorsable, non-transferable and non-refundable to or by you.
b.         Valid Driver’s License AND credit card or, in the rental car company’s discretion, debit card, which is consistent with the transactional details provided to Anywhere But Here Travel, Inc. , must be presented when a vehicle is picked-up at the designated location;
c.         When picking up the vehicle, a credit card or, in the rental car company’s discretion, debit card, will be required to pay for any additional ancillary charges (including insurance, child seats, gas, etc.). Debit cards may not be accepted;
d.         Anywhere But Here Travel, Inc. does NOT provide rental car insurance. It is the customer’s sole responsibility to determine the applicability and eligibility of any pre-existing insurance coverage. Anywhere But Here Travel, Inc.’s car rental suppliers generally offer several insurance alternatives as an incremental and completely distinct transaction, which the customer can purchase at the time of pick-up.  In some instances, it may be possible to purchase rental car insurance at the time of booking your services. If this is desired, please inquire.
e.         All rentals will include time and mileage only and are subject to road tax and other charges as per terms of the rental car company
f.          Express service and loyalty programs (frequent flyer points, frequent rental points, etc.) are not applicable to Anywhere But Here Travel, Inc. rentals.

Vacation Packages

Vacation packages available through Anywhere But Here Travel, Inc. will be subject to the published conditions of carriage and, as appropriate, rules of the applicable airline, accommodation, car rental company, or attractions and services provider. The following terms and conditions will apply:
a.         Any package including an airline ticket purchase is subject to the terms and conditions listed in the Airline Service section;
b.         Any package including an accommodation purchase is subject to the terms and conditions listed in the Accommodation section;
c.         Any package including a car rental purchase is subject to the terms and conditions listed in the Car Rental section above; and
d.         Any package including a tour or attraction purchase is subject to the Terms and Conditions listed in this Terms and Conditions document and is subject to the terms and conditions set forth by the tour and attraction provider.

Airline Services

In addition, the following terms and conditions apply to Anywhere But Here Travel, Inc. booking your airline services:
a.         All tickets are non-refundable, non-endorsable and non-changeable. Credit will not be given for any unused airline tickets and cannot be used toward any future purchases;
b.         Once an airline ticket is purchased, it cannot be modified by Anywhere But Here Travel, Inc.

c.         All airline tickets will be subject to the terms and conditions of the issuing supplier or airline.

d.        Airfare research and bookings are subject to an additional fee beyond the deposit and/or consultation fee paid to Anywhere But Here Travel, Inc.

DOT Regulations

 

As of February 06, 2012, DOT regulations require that we post the following to our Terms & Conditions for vacation packages that include airfare:

Please be aware of:

a.       Fees and taxes that you may be charged during your trip that are not included in the vacation package price given
b.       Any hotel taxes that will be charged upon check-in or check-out (e.g. local city hotel tax)
c.       Baggage fees for airfare
d.       Taxes for airfare (changes in taxes after you have purchased your ticket)
e.       Other fees for airfare not included in your initial vacation package purchase

Anywhere But Here Travel, Inc. and all of its partners, suppliers, subsidiaries and affiliates, make every effort to honor the package price quoted originally, however; under certain circumstances your price may be subject to increase prior to full payment due to an increase in the cost for one or more of the travel components of your package. By booking through Anywhere But Here Travel, Inc and/or a subsidiary there of, you expressly acknowledge your acceptance of these conditions applicable to your purchase.

 

Additional Travel & Accommodation Terms and Conditions

In addition to any terms and conditions described above, the following terms and conditions apply to Anywhere But Here Travel, Inc.’s custom trip planning services:
a.         All accommodation reservations are non-cancellable, non-refundable, non-changeable and non-transferable by you. Once you purchase a reservation, your method of payment will be charged for the amount shown , regardless of whether or not the reservation is used. Credit will not be given for any unused reservations and cannot be used toward any future purchases;
b.         Once an Anywhere But Here Travel, Inc. request has been booked, it cannot be modified by you;
c.         Upon check-in, guests must present a valid ID and credit card or, in the accommodation’s discretion, debit card, in their name that is consistent with the transactional details provided to Anywhere But Here Travel, Inc.  (the amount of available credit required will vary by accommodation). Debit cards may not be accepted. You will be given vouchers which outline the service you have booked with Anywhere But Here Travel, Inc. and such vouchers must be presented at time of check in.
d.         A Voucher, when issued by Anywhere But Here Travel, Inc. and presented to the Attraction Operator, tour guide, transfer or accommodation shall entitle the person named on the Voucher, subject to these Travel & Accommodation Terms and conditions, to use the service described in the Voucher. The service operator will verify the identity of the person named on the Voucher prior to accepting the Voucher; and may require a signature from such named person. The person named on the Voucher will be required to present a government-issued photo ID to the Service Operator.
e.         A Voucher is valid for redemption only by the person named on a Voucher. A Voucher has no cash value and cannot be assigned, or transferred, in whole or in part.
f.          The issuance of a Voucher by Anywhere But Here Travel, Inc. or its subsidiaries is final. There are no refunds, credits, exchanges, or cancellations of a Voucher once it has been issued by Anywhere But Here Travel, Inc.  A Voucher is like cash; a destroyed, lost or stolen Voucher cannot be reprinted, reissued or refunded. A Voucher may be redeemed only once and only by the Service Operator. Before departing on your trip, you should confirm that the information that a Voucher contains is accurate.
g.        Service availability may change after a Voucher is issued. When Anywhere But Here Travel, Inc. is informed in advance of a significant change to the availability of a service or accommodation, Anywhere But Here Travel, Inc. will use reasonable efforts to notify you. In the event a service is canceled, rescheduled or postponed by the Service Operator, you should immediately contact Anywhere But Here Travel, Inc.  .
h.         Anywhere But Here Travel, Inc. reserves the right to modify and otherwise change these T & A Terms and Conditions at its sole discretion. No amendment, modification or waiver to these T & A Terms and conditions shall be binding on Anywhere But Here Travel, Inc. unless made in writing and signed by an authorized officer of Anywhere But Here Travel, Inc.
i.          YOU ACKNOWLEDGE THAT THE USE OR ENJOYMENT OF THE SERVICES BOOKED MAY BE HAZARDOUS AND INHERENTLY RISKY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND THE PERSONS NAMED ON THE VOUCHER WILL ASSUME ALL RISK OF PERSONAL INJURY OR DEATH, OR LOST, STOLEN, DAMAGED OR DESTROYED PROPERTY; OR OTHER LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE AND OPERATION OF THE SERVICE, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE SERVICE. FURTHERMORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW,  ANYWHERE BUT HERE TRAVEL, INC. SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY OR DEATH; OR LOST, STOLEN, DAMAGED OR DESTROYED PROPERTY; OR OTHER LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE SERVICE.
j.           Anywhere But Here Travel, Inc. will assign a Travel Specialist to assist you throughout the planning of your trip. You are responsible to supply any flight schedules, passport names or information needed to plan your trip in a timely manner.  Anywhere But Here Travel, Inc. is not responsible for delays caused by information not given to us in a timely manner. If you have any questions about this, please call our office, we will be happy to answer any questions you have: 1-800-430-4516
k.         Every reasonable effort will be made by Anywhere But Here Travel, Inc. to supply itineraries, services, and accommodations as outlined. If these cannot be supplied due to causes beyond Anywhere But Here Travel, Inc.’s control, Anywhere But Here Travel, Inc. reserves the right without prior notice to substitute or delete such service and accommodations.
l.          Anywhere But Here Travel, Inc. is registered with the State of Washington as a provider of travel. Legal documentation is available upon request.

 

Our brands and websites:

www.goabhtravel.com

www.goanywherebutheretravel.com

www.makeitalyreal.com

www.biteofitaly.com

www.makefrancereal.com

www.makegreecereal.com

www.yourtravelgirl.com

www.yourtravelguy.com

 

 

Required statements for Washington Seller of Travel:

(1) Anywhere But Here Travel, Inc.: 19410 Highway 99 Suite A-119, Lynnwood, WA 98036, Phone: 425-608-0266

(2) Anywhere But Here Travel, Inc. is a seller of travel in Washington State.

(3) Anywhere But Here Travel, Inc is also a booking agent for the website www.anywherebuthere.travel Anywhere But Here Travel, Inc. books it’s travel through vendors in Italy, Greece, France, Spain or other respective country that have built a respectable working relationship with Anywhere But Here Travel, Inc. Anywhere But Here Travel, Inc. will provide all vendor and partner information with final documentation as required.

(4) Cancellation and chting and the of the service provider.  If you are unable to reach someone at that number, you must then contact the USA office.  If it is after hours, you must call the USA emergency number.  Once you have reached the service provider, you must fully explain the issue and provide them with a contact number to reach you.  If the issue is not resolved to your liking, you must call the USA office to inform us of the issue.  If the USA office or USA emergency number is not contacted, we will not be able to assist you with your issue, and we will be unable to offer a resolution that is speedy and fair.

If you experience an issue with a hotel or other overnight accommodation, you must first contact the property manager to see if the issue can be resolved at the property.  If not, please follow the protocol for service or tour issues.

Documentation: You are responsible for having the proper documentation needed for your travel, including, but not limited to, necessary visas, passport, military identification, etc.  Anywhere But Here Travel, Inc. will not be held responsible for delay, cancellation or deletion of any service due to improper documentation.

Complaints: Should any complaints arise with regards to any services, accommodations or tours, the matter must be promptly reported by the guest to the tour leader if on a tour, to the hotel AND directly to Anywhere But Here Travel, Inc.  Anywhere But Here Travel, Inc. will supply you with local and international numbers for any problems that arise.  All complaints will be dealt with fairly and without delays. The guest must notify Anywhere But Here Travel, Inc. within 12 hours of any issues during the period of their stay in order for Anywhere But Here Travel, Inc. to take immediate action so as to solve the matter during your stay.  Anywhere But Here Travel, Inc. and its subsidiaries will not be held responsible for any complaints received after the fact or after you have departed from the hotel, villa or service which the complaint applies. If Anywhere But Here Travel, Inc. is not immediately notified and we are not given the opportunity to correct the problem we cannot be held responsible.

Trips cancelled or changed by Anywhere But Here Travel, Inc: Although unlikely, your trip may be canceled due to unforeseen circumstances. If Anywhere But Here Travel, Inc. cancels a trip you have paid for, the entire amount you have paid to Anywhere But Here Travel, Inc. will be refunded to you within fourteen (14) days after the trips cancellation, as required by Washington State law. Once this occurs, Anywhere But Here Travel, Inc. and its representatives have no other obligations to customers on canceled trips. Anywhere But Here Travel, Inc. is not responsible for refunds on airfare purchases.  Anywhere But Here Travel, Inc. is registered with the State of Washington as a provider of travel.  Legal documentation is available upon request.

Exchange Rate: In the event of a currency exchange fluctuations between the Dollar and the destination currency, Anywhere But Here Travel, Inc. reserves the right to adjust accordingly the cost of the “trip” or “trips”.  Your currency exchange rate is not locked until final payment.

Vendor/Supplier Legal Presentations and Terms of Use are accepted by Anywhere But Here Travel, Inc. on your behalf.  Your acceptance of the Terms & Conditions presented to you in this document extends to the terms and conditions of our vendors and suppliers.

Rental Car Service.

The following terms and conditions will apply to rental car requests made:
a.         Anywhere But Here Travel, Inc. rental car reservations are non-changeable, non-endorse-able, non-transferable and non-refundable to or by you.
b.         Valid Driver’s License AND credit card or, in the rental car company’s discretion, debit card, which is consistent with the transnational details provided to Anywhere But Here Travel, Inc. , must be presented when a vehicle is picked-up at the designated location;
c.         When picking up the vehicle, a credit card or, in the rental car company’s discretion, debit card, will be required to pay for any additional ancillary charges (including insurance, child seats, gas, etc.). Debit cards may not be accepted;
d.         Anywhere But Here Travel, Inc. does NOT provide rental car insurance. It is the customer’s sole responsibility to determine the applicability and eligibility of any pre-existing insurance coverage. Anywhere But Here Travel, Inc.’s car rental suppliers generally offer several insurance alternatives as an incremental and completely distinct transaction, which the customer can purchase at the time of pick-up.  In some instances, it may be possible to purchase rental car insurance at the time of booking your services. If this is desired, please inquire.
e.         All rentals will include time and mileage only and are subject to road tax and other charges as per terms of the rental car company
f.          Express service and loyalty programs (frequent flyer points, frequent rental points, etc.) are not applicable to Anywhere But Here Travel, Inc. rentals.

Vacation Packages

Vacation packages available through Anywhere But Here Travel, Inc. will be subject to the published conditions of carriage and, as appropriate, rules of the applicable airline, accommodation, car rental company, or attractions and services provider. The following terms and conditions will apply:
a.         Any package including an airline ticket purchase is subject to the terms and conditions listed in the Airline Service section;
b.         Any package including an accommodation purchase is subject to the terms and conditions listed in the Accommodation section;
c.         Any package including a car rental purchase is subject to the terms and conditions listed in the Car Rental section above; and
d.         Any package including a tour or attraction purchase is subject to the Terms and Conditions listed in this Terms and Conditions document and is subject to the terms and conditions set forth by the tour and attraction provider.

Airline Services

In addition, the following terms and conditions apply to Anywhere But Here Travel, Inc. booking your airline services:
a.         All tickets are non-refundable, non-endorsable and non-changeable. Credit will not be given for any unused airline tickets and cannot be used toward any future purchases;
b.         Once an airline ticket is purchased, it cannot be modified by Anywhere But Here Travel, Inc.

c.         All airline tickets will be subject to the terms and conditions of the issuing supplier or airline.

d.        Airfare research and bookings are subject to an additional fee beyond the deposit and/or consultation fee paid to Anywhere But Here Travel, Inc.

DOT Regulations

As of February 06, 2012, DOT regulations require that we post the following to our Terms & Conditions for vacation packages that include airfare:

Please be aware of:

a.       Fees and taxes that you may be charged during your trip that are not included in the vacation package price given
b.       Any hotel taxes that will be charged upon check-in or check-out (e.g. local city hotel tax)
c.       Baggage fees for airfare
d.       Taxes for airfare (changes in taxes after you have purchased your ticket)
e.       Other fees for airfare not included in your initial vacation package purchase

Anywhere But Here Travel, Inc. and all of its partners, suppliers, subsidiaries and affiliates, make every effort to honor the package price quoted originally, however; under certain circumstances pricing may be subject to increase prior to full payment due to an increase in the cost for one or more of the travel components of your package. By booking through Anywhere But Here Travel, Inc and/or a subsidiary thereof, you expressly acknowledge your acceptance of these conditions applicable to your purchase.

 

Additional Travel & Accommodation Terms and Conditions

In addition to any terms and conditions described above, the following terms and conditions apply to Anywhere But Here Travel, Inc.’s custom trip planning services:
a.         All accommodation reservations are non-cancellable, non-refundable, non-changeable and non-transferable by you. Once you purchase a reservation, your method of payment will be charged for the amount shown , regardless of whether or not the reservation is used. Credit will not be given for any unused reservations and cannot be used toward any future purchases;
b.         Once an Anywhere But Here Travel, Inc. request has been booked, it cannot be modified by you;
c.         Upon check-in, guests must present a valid ID and credit card or, in the accommodation’s discretion, debit card, in their name that is consistent with the transactional details provided to Anywhere But Here Travel, Inc.  (the amount of available credit required will vary by accommodation). Debit cards may not be accepted. You will be given vouchers which outline the service you have booked with Anywhere But Here Travel, Inc. and such vouchers must be presented at time of check in.
d.         A Voucher, when issued by Anywhere But Here Travel, Inc. and presented to the Attraction Operator, tour guide, transfer or accommodation shall entitle the person named on the Voucher, subject to these Travel & Accommodation Terms and conditions, to use the service described in the Voucher. The service operator will verify the identity of the person named on the Voucher prior to accepting the Voucher; and may require a signature from such named person. The person named on the Voucher will be required to present a government-issued photo ID to the Service Operator.
e.         A Voucher is valid for redemption only by the person named on a Voucher. A Voucher has no cash value and cannot be assigned, or transferred, in whole or in part.
f.          The issuance of a Voucher by Anywhere But Here Travel, Inc. or its subsidiaries is final. There are no refunds, credits, exchanges, or cancellations of a Voucher once it has been issued by Anywhere But Here Travel, Inc.  A Voucher is like cash; a destroyed, lost or stolen Voucher cannot be reprinted, reissued or refunded. A Voucher may be redeemed only once and only by the Service Operator. Before departing on your trip, you should confirm that the information that a Voucher contains is accurate.
g.        Service availability may change after a Voucher is issued. When Anywhere But Here Travel, Inc. is informed in advance of a significant change to the availability of a service or accommodation, Anywhere But Here Travel, Inc. will use reasonable efforts to notify you. In the event a service is canceled, rescheduled or postponed by the Service Operator, you should immediately contact Anywhere But Here Travel, Inc.  .
h.         Anywhere But Here Travel, Inc. reserves the right to modify and otherwise change these T & A Terms and Conditions at its sole discretion. No amendment, modification or waiver to these T & A Terms and conditions shall be binding on Anywhere But Here Travel, Inc. unless made in writing and signed by an authorized officer of Anywhere But Here Travel, Inc.
i.          YOU ACKNOWLEDGE THAT THE USE OR ENJOYMENT OF THE SERVICES BOOKED MAY BE HAZARDOUS AND INHERENTLY RISKY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND THE PERSONS NAMED ON THE VOUCHER WILL ASSUME ALL RISK OF PERSONAL INJURY OR DEATH, OR LOST, STOLEN, DAMAGED OR DESTROYED PROPERTY; OR OTHER LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE AND OPERATION OF THE SERVICE, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE SERVICE. FURTHERMORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW,  ANYWHERE BUT HERE TRAVEL, INC. SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY OR DEATH; OR LOST, STOLEN, DAMAGED OR DESTROYED PROPERTY; OR OTHER LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, AND ALL ACTIONS OR EVENTS OCCURRING PRIOR TO, DURING, AT OR AFTER, THE SERVICE.
j.           Anywhere But Here Travel, Inc. will assign a Travel Specialist to assist you throughout the planning of your trip. You are responsible to supply any flight schedules, passport names or information needed to plan your trip in a timely manner.  Anywhere But Here Travel, Inc. is not responsible for delays caused by information not given to us in a timely manner. If you have any questions about this, please call our office, we will be happy to answer any questions you have: 1-425-608-0266
k.         Every reasonable effort will be made by Anywhere But Here Travel, Inc. to supply itineraries, services, and accommodations as outlined. If these cannot be supp

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